Which type of crisis category best fits a threatened labor dispute by airline staff?

• A. Predictable
• B. Unpredictable
• C. Catastrophic
• D. Routine

Answer: (A)

Predictable crises are events that show warning signs and have a foreseeable likelihood, so organizations can prepare in advance. A threatened labor dispute by airline staff fits this since contract talks, potential strikes, and public commitments by unions create clear signals and schedules that can be anticipated. With that foresight, you can implement contingency measures—adjust staffing and flight schedules, activate reserve crews, arrange customer communications, and coordinate with regulators—minimizing disruption. It's not unpredictable, which would describe events with little or no warning; it's not catastrophic, as that implies massive, unforeseen disaster; and it's not routine, which would be normal daily operations without disruption.